AI receptionist for clinics & diagnosticsNo patient left on hold. Appointments booked 24/7.

Patients book on WhatsApp or by phone at any hour, get reminders, and reach your staff for anything clinical.

24/7

appointments booked

on WhatsApp and phone

100%

of clinical questions go to your staff. No diagnosis, no advice.

  • Calls are answered even when the front desk is busy.
  • Books into the calendar your clinic already uses.
Nisha, Vaanik’s AI Receptionist

“Is the doctor in today?”

New patient message

8:10 pm

Timings shared

Mon–Sat, 10 am – 7 pm

8:10 pm

Appointment booked

Tomorrow, 11:30 am

8:12 pm

Address sent

With the slot time

8:12 pm

Call answered

While the desk was busy

11:05 am

Passed to staff

A clinical question

11:07 am

Nisha AI

Receptionist

Online 24/7 · Hindi & English

02 · From enquiry to appointment

From “is the doctor available?” to a booked slot.

The patient gets a time without waiting on hold. Your front desk gets a filled calendar.

Handled automatically

  • Answers on WhatsApp and picks up the phone when your desk can’t
  • Shares doctors, timings, fees and the address
  • Offers the free slots and books the appointment in your calendar
  • Moves or cancels a booking when the patient asks
  • Sends anything clinical, and every emergency, to your staff

Answers from your own clinic details

Doctors & specialitiesTimingsConsultation feesTests & packagesAddressReports & collection

Shared with us during setup, so every reply is what your front desk would say.

S

Sunrise Clinic

Business account

Hello, is the skin doctor available tomorrow?

8:10 pm

Hello! Yes, Dr. Rao is in tomorrow from 10 am to 2 pm. The consultation fee is ₹600. Shall I book a slot?

8:10 pm

Yes, around 11:30 if possible

8:11 pm

Booked ✅ Tomorrow, 11:30 am with Dr. Rao. 📍 Sunrise Clinic, 2nd floor, MG Road. May I have the patient’s name?

8:12 pm

Anita Verma. Also, which cream should I use till then?

8:13 pm

Thank you, Anita. I can’t advise on medicines; Dr. Rao will guide you tomorrow. If it is urgent, I can ask our staff to call you now.

8:13 pm

Appointment added to the clinic calendar

Sample conversation

03 · What happens to every enquiry

The same five steps, in or out of clinic hours.

Your front desk stays with the patients in front of it.

  1. 1. A patient calls or messages

    On WhatsApp or by phone, at any hour.

  2. 2. The common questions are answered

    Doctors, timings, fees, tests and how to reach you.

  3. 3. The appointment is booked

    Straight into your calendar, after checking the slot is free.

  4. 4. Clinical questions go to staff

    No diagnosis and no advice. Emergencies are passed on at once.

  5. 5. Your desk sees the day

    Every booking, change and cancellation is in the calendar before the patient arrives.

What your front desk receives

New booking
Patient
Anita Verma
Doctor
Dr. Rao · Dermatology
Slot
Tomorrow, 11:30 am
Booked on
WhatsApp · 8:12 pm
Fee quoted
₹600
Note
Asked about a cream: told to ask the doctor

In your calendar the moment the slot is booked.

Sample data

04 · Fits your existing setup

Works with the tools you already use.

No new screen for your front desk to learn.

Where patients reach you

  • WhatsApp
  • Inbound calls
  • Google Business Profile
  • Instagram
  • Website

Where appointments are kept

  • Google Calendar
  • Google Sheets
  • Your CRM

Where your team is told

  • WhatsApp
  • Email

Connected during setup, where your system has an API. Logos belong to their owners.

05 · Your clinic, your rules

Your clinic rules. Your way.

Every reply follows how your clinic runs: who sees patients, when, for how much, and what only your staff may answer.

Set up for your business
  • Doctors
    Dr. Rao · Dermatology
  • Timings
    Mon–Sat, 10 am – 2 pm
  • Fees
    Consultation ₹600
  • Slot length
    15 minutes
  • Tests & packages
    Fasting for 10 hours
  • Reports
    Ready by 6 pm · On WhatsApp
  • Address
    2nd floor, MG Road
  • After hours
    Book for tomorrow
  • Changes
    Up to 2 hours before
  • Emergencies
    Call staff immediately
  • Follow-up visits
    Review after 2 weeks
  • Hand over to a person
    Symptoms · Medicines

At work on WhatsApp

Everyday enquiries, answered with your rules

  • SSuresh · 7:45 am Answered

    What are the timings today?

    OPD is 10 am to 2 pm and 5 pm to 7 pm today.Timings
  • PPooja · 9:30 pm Answered

    How much is a full body check-up?

    The full body package is ₹1,999. It needs 10 hours of fasting.Tests & packages
  • RRahul · 12:10 pm Answered

    Can I move my appointment to Friday?

    Yes. Friday 11 am or 12:15 pm is free. Which one?Changes
  • LLata · 3:20 pm Answered

    I have had a fever for 3 days. What should I take?

    I can’t advise on medicines. I am asking our staff to call you right away.Hand over

06 · After the booking

Fewer missed appointments, fewer missed calls.

The follow-up a busy desk never has time for.

  • Changes and cancellations

    A patient who can’t come is offered new slots, and the old one is freed for someone else.

  • Calls after hours

    The phone is answered when the clinic is closed, and the appointment is booked for the next day.

  • Appointment reminders

    A WhatsApp reminder before the visit.

    Set up for your business

  • Missed calls and follow-up visits

    A message after a missed call, and a reminder when a patient is due back.

    Set up for your business

07 · Questions owners ask

Answers to the things doctors and clinic owners want to know.

These come up in almost every meeting with a clinic.

  • Does it give medical advice?

    No. It gives no diagnosis and no advice on symptoms or medicines. Anything clinical, and every emergency, is passed to your staff.

  • Does it answer phone calls, or only WhatsApp?

    Both. It picks up the phone when your desk is busy or closed, and books the appointment the same way.

  • Do we have to change how we keep appointments?

    No. Bookings go into the calendar you already use, when it can be connected. We’ll check yours on the call.

  • What about patient privacy?

    It asks only for what a booking needs: name, number and the slot. It does not ask for medical history, and conversations stay in your account.

  • Can it handle several doctors and branches?

    Yes. Each doctor and each branch keeps its own timings, fees and calendar.

  • Can patients change or cancel a slot themselves?

    Yes, within the limits you set. The freed slot is offered to the next patient.

  • What if a patient wants to talk to a person?

    Your team is alerted with the conversation so far and can take over at any time. Nothing has to be asked twice.

  • Which languages does it speak?

    Hindi and English today, including the mix of both that people actually speak. Tell us which other languages your patients use and we’ll confirm on the call.

  • Do we need a WhatsApp Business account?

    Yes, for the WhatsApp replies. Don’t have one? We set it up with you during onboarding.

  • What does it cost, and how fast can we go live?

    Setup and go-live are included. We share pricing on the call and go live once your doctors, timings and rules are tested with you.

Your clinic next

See it running for your own clinic.

Book a 20-minute demo and we walk you through how enquiries, appointments and changes would run for your clinic, and answer anything you want to ask.

Or start a 14-day free trial