AI travel desk for travel agencies, hotels & homestaysAdvances collected while you sleep.

Midnight enquiries answered on WhatsApp, Instagram and phone, itineraries shared, the advance paid.

24/7

enquiries answered

the midnight ones too

Advance

paid on a payment link to your own account.

  • Travellers get the right package for their group and budget.
  • The dates are held only once the advance is in.
Maya, Vaanik’s AI Travel Desk

“Manali package price?”

Instagram DM

12:10 am

Group and dates asked

4 adults · 20–24 Dec

12:11 am

Itinerary sent

4 nights · on WhatsApp

12:13 am

Advance paid · ₹10,000

Via payment link

12:21 am

Dates held

20–24 December

12:21 am

You are told

Ready by morning

12:22 am

Maya AI

Travel Desk

Online 24/7 · Hindi & English

02 · From enquiry to advance

From a midnight enquiry to a paid advance.

People plan holidays at night. The enquiry is answered then, and the advance is in before another agent replies in the morning.

Handled automatically

  • Replies on WhatsApp, Instagram and phone at any hour
  • Asks the destination, dates, group size and budget
  • Shares the right package or room, with what is included
  • Sends the itinerary as a file on WhatsApp
  • Sends the payment link for the advance and confirms once it is paid

Answers from your own packages

DestinationsPackages & roomsPrices by seasonInclusionsAvailable datesCancellation policy

Shared with us during setup, so every reply quotes what you actually sell, at this season’s prices.

B

Blue Pine Holidays

Business account

Hi, what is the price of your Manali package for 4 people?

12:10 am

Hello! Happy to help 🏔️ Which dates are you looking at, and are all four adults?

12:10 am

20 to 24 December, 4 adults

12:11 am

4 nights for 4 adults is ₹48,000: stay, breakfast and dinner, sightseeing and transfers from Chandigarh. I am sending the day-by-day itinerary.

12:13 am

Looks good. How do I book?

12:19 am

An advance of ₹10,000 holds your dates. Pay here 👇 Payment link

12:19 am

Advance received · ₹10,000 · 12:21 am

Received ✅ Your dates are held. Our team will share the vouchers tomorrow.

12:21 am

Sample conversation

03 · What happens to every enquiry

The same five steps, at noon or midnight.

You wake up to advances, not to unread messages.

  1. 1. An enquiry arrives

    From an Instagram comment or DM, WhatsApp, your website or a phone call.

  2. 2. The basics are asked

    Destination, dates, group size and budget.

  3. 3. The right package is shared

    With inclusions and the itinerary, from your own packages.

  4. 4. The advance is collected

    A payment link to your own account, confirmed before you book anything.

  5. 5. Your team is told

    A WhatsApp summary with the traveller, the dates and what was paid.

What your team receives

Advance paid
Traveller
Karan Malhotra
Trip
Manali · 4 nights
Dates
20–24 December
Group
4 adults
Package
₹48,000 · meals and transfers
Advance
₹10,000 · paid online

Sent the moment the advance is received.

Sample data

04 · Fits your existing setup

Works with the tools you already use.

No new booking screen for your team to learn.

Where your enquiries come from

  • Instagram
  • WhatsApp
  • Facebook
  • Google Business Profile
  • Website
  • Inbound calls

Where bookings are recorded

  • Google Sheets
  • Google Calendar
  • Your CRM

Where the advance is paid

  • Razorpay

Connected during setup, where your system has an API. Logos belong to their owners.

05 · Your trips, your rules

Your booking rules. Your way.

Every reply follows how you sell: which trips, which dates, at what price, and what holds a booking.

Set up for your business
  • Destinations
    Manali · Kasol · Spiti
  • Packages
    4 nights · meals included
  • Pricing
    ₹12,000 per person
  • Dates
    20–24 Dec open
  • Rooms
    Double · Triple
  • Offers
    5% off for 6 or more
  • Advance
    ₹10,000 to hold
  • Cancellation
    Free till 15 days before
  • Questions to ask
    Dates · Group · Budget
  • Office hours
    10:00 am – 7:00 pm
  • Follow-ups
    Day 1 · Day 3
  • Hand over to a person
    Custom trips · Discounts

At work on WhatsApp

Everyday enquiries, answered with your rules

  • NNeeraj · 11:40 pm Answered

    Is breakfast included?

    Yes, breakfast and dinner are included on all four days.Packages
  • SSara · 7:05 am Answered

    What if I cancel?

    Cancellation is free up to 15 days before the trip.Cancellation
  • GGaurav · 3:15 pm Answered

    Do you have rooms for 3 people?

    Yes, a triple room is available for your dates.Rooms
  • TTanvi · 1:20 am Answered

    Can you plan a custom Ladakh trip?

    Our travel expert plans custom trips. He will call you at 10 am.Hand over

06 · After the first conversation

The enquiry that didn’t book tonight.

Most travellers ask three agents. The one who follows up gets the trip.

  • Comments on your reels

    A “price?” comment under a destination reel gets a reply in the DM, with the package.

  • Calls after hours

    The phone is answered when your office is closed, and the enquiry is ready by morning.

  • Unpaid advances and quiet enquiries

    A reminder when the payment link is not paid, or when a traveller stops replying.

    Set up for your business
  • Trip reminders

    A message before the trip with the pickup time and what to carry.

    Set up for your business

07 · Questions owners ask

Answers to the things travel businesses want to know.

These come up in almost every meeting with an agency or a property.

  • Where does the traveller’s money go?

    To your own payment account, through a payment link from your setup. Vaanik doesn’t hold your money.

  • Will it quote the wrong price?

    It quotes only the packages and prices you approve, by season and group size. Custom trips and discounts go to your team.

  • Does it book the hotel or the tickets?

    No. It answers, shares the package and collects the advance. Your team makes the bookings, knowing the advance is in.

  • Can it send our itinerary?

    Yes. It sends the files you choose, such as an itinerary or a brochure, on WhatsApp.

  • We are a hotel, not an agency. Does this fit?

    Yes. The same steps apply: dates, guests, room type and rate, then the advance that holds the room.

  • What if a traveller wants to talk to a person?

    Your team is alerted with the conversation so far and can take over at any time. Nothing has to be asked twice.

  • Which languages does it speak?

    Hindi and English today, including the mix of both that people actually speak. Tell us which other languages your travellers use and we’ll confirm on the call.

  • Do we need a WhatsApp Business account?

    Yes, for the WhatsApp replies. Don’t have one? We set it up with you during onboarding.

  • What does it cost, and how fast can we go live?

    Setup and go-live are included. We share pricing on the call and go live once your packages, prices and rules are tested with you.

Your season next

See it running on your own enquiries.

Book a 20-minute demo and we walk you through how enquiries, itineraries and advances would run for your business, and answer anything you want to ask.