AI receptionist for vet clinics & pet groomersVaccinations and grooming, booked and reminded.

Pet parents book on WhatsApp and phone and get reminded before every visit.

24/7

visits booked

on WhatsApp and phone

100%

of medical questions go to your vet. No advice from the desk.

  • Booked while you are with a patient or mid-groom.
  • Goes into the calendar your clinic already uses.
Ruhi, Vaanik’s AI Front Desk

“Shih Tzu grooming?”

Pet parent message

9:35 pm

Price shared

Full groom ₹1,200

9:35 pm

Grooming booked

Sunday, 11:00 am

9:37 pm

Vaccination booked

Same visit

9:38 pm

Address sent

With the slot time

9:38 pm

Passed to the vet

A health question

9:40 pm

Ruhi AI

Front Desk

Online 24/7 · Hindi & English

02 · From message to booked visit

From “do you groom Shih Tzus?” to a booked Sunday slot.

The pet parent books in a minute. You find the visit in the calendar, with the pet’s name and what it needs.

Handled automatically

  • Answers on WhatsApp and picks up the phone when you can’t
  • Shares services, prices and timings
  • Asks the pet’s name, breed and what it needs
  • Books grooming, check-ups and vaccinations in your calendar
  • Sends anything about the pet’s health to your vet

Answers from your own clinic details

ServicesPrices by breed and sizeVet timingsVaccination scheduleBoardingAddress

Shared with us during setup, so every reply is what your front desk would say.

H

Happy Paws Clinic

Business account

Hi, do you do grooming for a Shih Tzu? How much?

9:35 pm

Hi! 🐾 Yes. A full groom for a Shih Tzu is ₹1,200: bath, haircut, nails and ears. What is your pet’s name?

9:35 pm

Coco. Can I come on Sunday?

9:36 pm

Sunday 11:00 am is free. Booked ✅ Coco · full groom. 📍 Happy Paws, Baner Road

9:37 pm

His rabies shot is also due. And he has been scratching a lot, what should I apply?

9:38 pm

I have added the rabies vaccination to Sunday’s visit. For the scratching I can’t advise; Dr. Mehta will check Coco on Sunday. If it gets worse, I can ask the clinic to call you.

9:38 pm

Visit added to the clinic calendar

Sample conversation

03 · What happens to every enquiry

The same five steps, open or closed.

You stay with the animal on the table.

  1. 1. A pet parent calls or messages

    On WhatsApp or by phone, at any hour.

  2. 2. Services and prices are shared

    By breed and size, from your own price list.

  3. 3. The pet’s details are taken

    Name, breed, age and what the visit is for.

  4. 4. The visit is booked

    Grooming, a check-up or a vaccination, in your calendar.

  5. 5. Health questions go to the vet

    No advice from the desk. Emergencies are passed on at once.

What your clinic receives

New booking
Pet
Coco · Shih Tzu
Pet parent
Tanya Bose
Visit
Full groom · Rabies vaccination
Slot
Sunday, 11:00 am
Note for the vet
Scratching a lot
Booked on
WhatsApp · 9:38 pm

In your calendar the moment the slot is booked.

Sample data

04 · Fits your existing setup

Works with the tools you already use.

No new screen to learn between patients.

Where pet parents reach you

  • WhatsApp
  • Inbound calls
  • Instagram
  • Google Business Profile

Where visits are kept

  • Google Calendar
  • Google Sheets

Where your team is told

  • WhatsApp
  • Email

Connected during setup, where your system has an API. Logos belong to their owners.

05 · Your clinic, your rules

Your clinic rules. Your way.

Every reply follows how your clinic runs: what you offer, when the vet is in, what it costs, and what only the vet may answer.

Set up for your business
  • Grooming
    Full groom · Bath only
  • Prices
    Shih Tzu · ₹1,200
  • Vets
    Dr. Mehta · 10 am – 2 pm
  • Vaccinations
    Rabies · yearly
  • Slot length
    Groom · 90 minutes
  • Timings
    10:00 am – 8:00 pm
  • Boarding
    ₹800 a night
  • Address
    Baner Road, Pune
  • After hours
    Book for tomorrow
  • Emergencies
    Call the vet immediately
  • Payment
    At the clinic
  • Hand over to a person
    Symptoms · Medicines

At work on WhatsApp

Everyday enquiries, answered with your rules

  • NNikhil · 8:15 am Answered

    What time does the vet come?

    Dr. Mehta is in from 10 am to 2 pm today.Vets
  • AAarti · 10:30 pm Answered

    How much for a Labrador bath?

    A bath and blow-dry for a Labrador is ₹900.Prices
  • JJoseph · 1:45 pm Answered

    Do you keep dogs overnight?

    Yes, boarding is ₹800 a night, with vaccination records.Boarding
  • RRitika · 6:20 pm Answered

    My cat has not eaten since morning.

    I can’t advise on that. I am asking the clinic to call you right away.Hand over

06 · After the visit

The vaccination nobody remembered.

Pet parents mean to come back. They need to be told when.

  • Changes and cancellations

    A pet parent who can’t come is offered new slots, and the old one is freed.

  • Calls after hours

    The phone is answered when the clinic is closed, and the visit is booked for the next day.

  • Reminders and missed calls

    A WhatsApp reminder before every appointment, and a message after a missed call.

    Set up for your business

  • Vaccination and grooming due

    A message when the next vaccination or groom is due, from the dates you share.

    Set up for your business

07 · Questions owners ask

Answers to the things vets and groomers want to know.

These come up in almost every meeting with a clinic or a grooming studio.

  • Does it give medical advice?

    No. Anything about a pet’s health, and every emergency, is passed to your vet.

  • Does it answer phone calls, or only WhatsApp?

    Both. It picks up when you are with a patient or closed, and books the visit the same way.

  • How do vaccination reminders work?

    You share each pet’s due dates, and pet parents are reminded when a vaccination is due. This is set up for your clinic.

  • Do we have to change how we keep appointments?

    No. Visits go into the calendar you already use, when it can be connected. We’ll check yours on the call.

  • We only do grooming. Does this fit?

    Yes. The same steps apply: breed, service, price and a booked slot.

  • What if a pet parent wants to talk to a person?

    Your team is alerted with the conversation so far and can take over at any time. Nothing has to be asked twice.

  • Which languages does it speak?

    Hindi and English today, including the mix of both that people actually speak. Tell us which other languages your pet parents use and we’ll confirm on the call.

  • Do we need a WhatsApp Business account?

    Yes, for the WhatsApp replies. Don’t have one? We set it up with you during onboarding.

  • What does it cost, and how fast can we go live?

    Setup and go-live are included. We share pricing on the call and go live once your services, timings and rules are tested with you.

Your clinic next

See it running for your own clinic.

Book a 20-minute demo and we walk you through how enquiries, visits and reminders would run for your clinic, and answer anything you want to ask.

Or start a 14-day free trial