AI receptionist for gyms, studios & fitness centresEvery enquiry, a booked free trial.
Enquiries answered on WhatsApp, Instagram and phone, trials booked, renewals reminded.
24/7
enquiries answered
at 6 am and at 11 pm
Trial
booked while the interest is still high.
- Your trainers stay on the floor, not on the phone.
- Every enquiry is logged, whether or not it joins.

“Monthly fees?”
Reel comment
6:10 am
Plans shared
From ₹2,500 a month
6:10 am
Goal asked
Weight loss · evenings
6:12 am
Free trial booked
Today, 7:00 pm
6:13 am
Location sent
With what to bring
6:13 am
Trainer told
Trial at 7:00 pm
6:14 am
Zoya AI
Front Desk
Online 24/7 · Hindi & English
02 · From enquiry to trial
From “what are your fees?” to a trial on the floor.
Motivation lasts about a day. The trial is booked while it is still there.
Handled automatically
- Answers on WhatsApp, Instagram and phone at any hour
- Shares plans, prices, batch timings and trainers
- Asks the goal and the time of day that suits them
- Books the free trial in your calendar
- Sends the location and tells your trainer
Answers from your own plans
Shared with us during setup, so every reply is what your front desk would say.
IronHouse Fitness
Business account
Hi Aditya! 💪 Plans start at ₹2,500 a month; the 3-month plan is ₹6,500. What is your goal, and do mornings or evenings suit you?
6:10 am
Weight loss. Evenings after 7
6:12 am
We have evening batches at 7 and 8 pm with a trainer on the floor. Would you like a free trial today at 7:00 pm?
6:12 am
Yes, book it
6:13 am
Booked ✅ Free trial today, 7:00 pm. 📍 IronHouse Fitness, HSR Layout. Bring shoes and a towel.
6:13 am
Sample conversation
03 · What happens to every enquiry
The same five steps, in January and in July.
Including the rush weeks when everyone enquires at once.
1. An enquiry arrives
From an Instagram comment or DM, an ad form, WhatsApp, your website or a phone call.
2. Plans are shared
Prices, batch timings, classes and offers, from your own plans.
3. The goal is asked
What they want, and which time of day suits them.
4. The trial is booked
In your calendar, at a time when a trainer is free.
5. Your team is told
A WhatsApp alert with the goal and the trial time, and the enquiry logged.
What your trainer receives
Trial booked- Name
- Aditya Rao
- Came from
- Reel comment · “monthly fees?”
- Goal
- Weight loss
- Prefers
- Evenings, after 7 pm
- Trial
- Today, 7:00 pm
- Plan asked about
- 3 months · ₹6,500
Sent on WhatsApp the moment the trial is booked.
Sample data
04 · Fits your existing setup
Works with the tools you already use.
No new screen for your front desk to learn.
Where your enquiries come from
Instagram
WhatsApp
Facebook Lead Ads
Google Business ProfileWebsite
Inbound calls
Where the enquiry is recorded
Google Sheets
- Your CRM
Where the trial is booked
Google Calendar
WhatsApp
Connected during setup, where your system has an API. Logos belong to their owners.
05 · Your gym, your rules
Your membership rules. Your way.
Every reply follows how your gym sells: which plans, at what price, when the batches run and what a trial includes.
- Plans3 months · ₹6,500
- Batches6–10 am · 5–10 pm
- ClassesZumba · Yoga · CrossFit
- TrainersPersonal training extra
- Free trialOne session, any batch
- OffersNo joining fee this month
- FacilitiesSteam · Lockers · Parking
- BranchesHSR Layout · Koramangala
- After hoursBook a trial for tomorrow
- Renewals7 days before expiry
- Follow-upsDay 1 · Day 4
- Hand over to a personDiscounts · Freezing a plan
At work on WhatsApp
Everyday enquiries, answered with your rules
- RRhea · 10:40 pm Answered
Do you have Zumba classes?
Yes, Zumba is on Mon, Wed and Fri at 7 pm. It is included in every plan.Classes - KKunal · 5:50 am Answered
What time do you open?
We open at 6 am and close at 10 pm, every day.Batches - IIsha · 2:25 pm Answered
Is personal training included?
Personal training is extra, from ₹6,000 a month. Shall I book a trial with a trainer?Trainers - VVarun · 8:10 pm Answered
Can I pause my membership for a month?
Our manager decides that. I have asked him to call you tomorrow.Hand over
06 · After the trial
Trials that join. Members who renew.
The follow-up that decides whether a trial becomes a membership.
Old enquiry lists
Hand over the enquiries that never joined. Each one is called, followed up on WhatsApp, and the interested ones are passed to your team.
Changes to a trial
Someone who can’t come is offered another slot, and the calendar is updated.
Trial reminders
A reminder the evening before the trial.
Set up for your businessRenewal reminders
Members are reminded before their plan runs out.
Set up for your business
07 · Questions owners ask
Answers to the things gym owners want to know.
These come up in almost every meeting with a gym or studio owner.
Does it reply to Instagram comments?
Yes. It replies under the comment and continues in the DM, then books the trial.
Does it work with our membership software?
It logs enquiries and bookings to the sheet or system you already use, when it can be connected. We’ll check yours on the call.
Can it give diet or workout advice?
No. It shares your plans and books the trial. Advice stays with your trainers.
How do renewal reminders work?
You share the list of members and expiry dates, and members are reminded before their plan ends. This is set up for your gym.
We have more than one branch. How does that work?
Each branch keeps its own plans, batches, trainers and calendar.
What if a member wants to talk to a person?
Your team is alerted with the conversation so far and can take over at any time. Nothing has to be asked twice.
Which languages does it speak?
Hindi and English today, including the mix of both that people actually speak. Tell us which other languages your members use and we’ll confirm on the call.
Do we need a WhatsApp Business account?
Yes, for the WhatsApp replies. Don’t have one? We set it up with you during onboarding.
What does it cost, and how fast can we go live?
Setup and go-live are included. We share pricing on the call and go live once your plans, batches and rules are tested with you.
Your gym next
See it running on your own enquiries.
Book a 20-minute demo and we walk you through how enquiries, trials and renewals would run for your gym, and answer anything you want to ask.